Commerce experiences that convert and support that scales.
Personalization, dynamic pricing and AI-native support across every channel.
The retail opportunity
Retailers win on relevance and response time. We deploy personalisation, pricing and support agents that share one customer context across web, app, store and contact centre.
What we deploy
Conversational commerce
Product discovery and clienteling agents embedded in web, app and WhatsApp.
AI customer support
Order, returns and WISMO resolution with full OMS write-back.
Pricing and promotion models
Elasticity-aware pricing and markdown optimisation.
Demand and allocation forecasting
SKU-store level forecasts that reduce stockouts and overstock.
Benefits
- +18% AOV
- Voice-first support
- Inventory forecasting
Use cases
- Returns and exchange automation
- Personalised merchandising and recommendations
- Store associate assistants
- Replenishment and allocation planning
Proof in production
Seasonal support volume overwhelmed the contact centre and pushed response times past 48 hours.
AI support agents with OMS actions plus a discovery assistant on storefront and WhatsApp.
82% ticket deflection and an 18% lift in average order value.
Questions we hear often
Other industries
Ready to automate retail?
Book a 30-minute call and we'll map the highest-leverage automation for your operation.